Services A-Z (211)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

#

3rd Party Maintenance Notification

A

Access & Accounts

Access & Accounts (BSA)

Account Closures

AD Service Account Request

Admin Applications Request

Allowlist Request

Analog/Digital Voice Services

Anti-Spam (Iron Port)

Application Support

Application Support

Application Support (BSA)

Archer

Architectural Standards Review Board

Authentication Services

Authorization to Store Highly Sensitive Data

Authorization to Store Highly Sensitive Data (HSD)

Automated Call Distribution (ACD)

B

Banner

Banner - ePrint

Business Intelligence Services

C

Cable Television

Cellular Services

Certificate Request

Certificate Services

Chart of Accounts

Citrix Virtual Lab Issue

Classroom Support

Classroom: Software Install

Classroom: Support & Training

College of Public Health (COPH/CHHS)

Consultation Request

Crosswalk of the ITS Service Catalog

CUI Add/Remove User

CUI Data Ingest Request

CUI Project Decommissioning

Custom Applications Development & Support

CVPA Technical Assistance

D

Data Center Colocation

Data Governance

Data Jack

Data Reporting & Analytics

Data Request

Data Storage

Database Requests

Decryption Key Request

Departmental Shared Storage

Devices

Devices (BSA)

Document Automation

E

EAC Project Requests

Email Services

Endpoint Management Services

Enrollment Management Data Group Request

Enterprise Data Integration Services

Equipment Request

Equipment Request (BSA)

F

Finance Technology Services

Fiscal Services Intake

FS: Automation Request

FS: Citizen Developer Membership

FS: CoE Operations

FS: Communications & Training

FS: eCommerce Issues

FS: Financial Reporting

FS: General Accounting

FS: Labor Reallocation Support

FS: P Share Updates

FS: Programs & Projects

G

Gartner Research

H

Hardware Support Services

Hosted Linux & Windows Servers

Human Resources Technology Services

I

ICT Accessibility Assessment of Risk

Install Other Device (Move)

Install Phone (Move)

IT Request Assistance

IT Risk and Compliance Advisory Services

IT Security Office Requests

ITS Alert Request

ITSM Tool Management

J

Jack Activation

L

Learning Management Systems

Learning Resources

Learning Space Design

Learning Space Design Assessment

Link Shortener

M

Mark Communication Lines

Mason Data Request

Mason Korea Helpdesk

Mason Korea IT Support

Microsoft 365 Products & Apps

Microsoft Azure Dev Tools for Teaching

Microsoft Defender

MicroStrategy Report

Mobile Mason

MS Teams Softphone/Calling Plan

myMason New Organization

myMason: External Account Creation

N

Name Change

Network Access

Network Cable Assessment

Network Consultation

Network Consultation

New Splunk Log Sources

New Wiki (PB works Wiki)

O

OIEP IT Support Internal

On-Campus Computer Labs

Oracle Report Issue

Outage Report

P

Password Management

Patriot Virtual Computing Access Request

Patriot Virtual Computing Feature Request

Patriot Virtual Computing Incident

Patriot Web

Phone & Voicemail Services

Phone Removal

Poll Everywhere

Portfolio & Project Management Access

Portfolio and Project Management Access

Problem Management

Procurement

Q

Qualtrics (GMU.Qualtrics.com)

Qualtrics: Change Division Admin Request

Qualtrics: Move from Mason Remote to Enterprise

Qualtrics: New Division

Qualtrics: Non-Mason Qualtrics Move to GMU.Qualtrics

Qualtrics: Transfer User Between Divisions

R

Report an IT Security Incident

Request for Globus Access for CUI

Request for Standard RFC Classification (Prod)

Request Help

Research Administration Management Portal (RAMP) System

Research Administration Management Portal (RAMP) System

Research Computing Consultation

Research EO Response

Research Gateway

S

Safe Links & Safe Attachments

Salesforce Request

Salesforce Support

Service Delivery Request

Software Information

Software Listing: .NET Framework

Software Listing: 7-Zip

Software Listing: Adobe Acrobat Reader DC

Software Listing: Adobe Creative Cloud

Software Listing: ArcGIS

Software Listing: Autodesk Education License Products

Software Listing: Camtasia

Software Listing: Chrome

Software Listing: Cisco Secure Client

Software Listing: Deep Freeze

Software Listing: DocuSign

Software Listing: FileZilla (FileZilla Project)

Software Listing: Firefox

Software Listing: GIMP

Software Listing: Ink2Go

Software Listing: Insight (Faronics)

Software Listing: jGrasp

Software Listing: Kaltura Capture

Software Listing: LabStats Cloud Client

Software Listing: Lockdown Browser

Software Listing: Mathematica

Software Listing: Matlab

Software Listing: Microsoft 365 Apps for Enterprise

Software Listing: Microsoft Teams

Software Listing: Notepad++

Software Listing: Poll Everywhere

Software Listing: PuTTY

Software Listing: Python

Software Listing: Qualtrics

Software Listing: R

Software Listing: R Studio

Software Listing: Respondus 4.0

Software Listing: SAS

Software Listing: Snagit

Software Listing: SPSS

Software Listing: STATA

Software Listing: Stellarium

Software Listing: Visual Studio Code

Software Listing: VLC Player

Software Listing: Zoom Meeting

Software Listing: Zotero

Splunk Support

Surplus Request

T

Technical Assistance

Technical Business Solution Intake

Technical Business Solution Intake Request

Technology Investment Request

Tool Support

Transfer Ticket From College of Visual & Performing Arts (CVPA)

Transfer Ticket From ITS Tickets

Transferred Ticket

U

UL 2400 Service Request

University Life Service Request

University Life Service Request

University Registrar Data Request

V

Virtual Computing Services

VITA Conference Bridge

Voice Services

Vonage Contact Center (VCC)

W

Walk-In Support Request

Web Applications

Web Applications Development & Support

Web Hosting & Support

Web Services

Web Services

Webconferencing Tools & Support

Wireless Collaboration Device Configuration

Wordpress

Z

Zoom Conferencing