Services A-Z (149)

#

3rd Party Maintenance Notification

A

Access & Accounts

Access & Accounts (BSA)

Account Closures

AD Service Account Request

Allowlist Request

Anti-Spam (Iron Port)

Application Support

Application Support

Application Support (BSA)

Archer

Architectural Standards Review Board

Authentication Services

Authorization to Store Highly Sensitive Data (HSD)

Azure Services

B

Banner

Business Intelligence Services

C

Cable Television

Certificate Request

Certificate Services

Citrix Virtual Lab Issue

Classroom Support

College of Public Health (COPH/CHHS)

Consultation Request

Crosswalk of the ITS Service Catalog

Custom Applications Development & Support

CVPA Technical Assistance

D

Data Governance

Data Jack

Data Request

Data Storage

Decryption Key Request

Devices

Devices (BSA)

Document Automation

E

EAC Project Requests

Email Services

Endpoint Management Services

Enrollment Management Data Group Request

Enterprise Data Integration Services

Equipment Request

Equipment Request (BSA)

F

Finance Technology Services

Fiscal Services Intake

FS: Automation Request

FS: Citizen Developer Membership

FS: CoE Operations

FS: Communications & Training

FS: eCommerce Issues

FS: Financial Reporting

FS: General Accounting

FS: Labor Reallocation Support

FS: P Share Updates

FS: Programs & Projects

G

Gartner Research

H

Hardware Support Services

Hosted Linux & Windows Servers

Human Resources Technology Services

I

ICT Accessibility Assessment of Risk

IT Request Assistance

IT Risk and Compliance Advisory Services

IT Security Office Requests

ITS Alert Request

ITSM Tool Management

L

Learning Management Systems

Learning Resources

Learning Space Design

M

Mark Communication Lines

Mason Korea Helpdesk

Mason Korea IT Support

Microsoft 365 Products & Apps

Microsoft Azure Dev Tools for Teaching

Microsoft Defender

Mobile Mason

N

Name Change

Network Access

Network Consultation

O

OIEP IT Support Internal

On-Campus Computer Labs

P

Password Management

Patriot Web

Phone & Voicemail Services

Portfolio & Project Management Access

Procurement

Q

Qualtrics (GMU.Qualtrics.com)

R

Report an IT Security Incident

Request Help

Research Administration Management Portal (RAMP) System

Research EO Response

Research Gateway

S

Safe Links & Safe Attachments

Salesforce Support

Service Delivery Request

Software Information

Software Listing: .NET Framework

Software Listing: 7-Zip

Software Listing: Adobe Acrobat Reader DC

Software Listing: Adobe Creative Cloud

Software Listing: ArcGIS

Software Listing: Autodesk Education License Products

Software Listing: Camtasia

Software Listing: Chrome

Software Listing: Cisco Secure Client

Software Listing: Deep Freeze

Software Listing: DocuSign

Software Listing: FileZilla (FileZilla Project)

Software Listing: Firefox

Software Listing: GIMP

Software Listing: Ink2Go

Software Listing: Insight (Faronics)

Software Listing: jGrasp

Software Listing: Kaltura Capture

Software Listing: LabStats Cloud Client

Software Listing: Lockdown Browser

Software Listing: Mathematica

Software Listing: Matlab

Software Listing: Microsoft 365 Apps for Enterprise

Software Listing: Microsoft Teams

Software Listing: Notepad++

Software Listing: Poll Everywhere

Software Listing: PuTTY

Software Listing: Python

Software Listing: Qualtrics

Software Listing: R

Software Listing: R Studio

Software Listing: Respondus 4.0

Software Listing: SAS

Software Listing: Snagit

Software Listing: SPSS

Software Listing: STATA

Software Listing: Stellarium

Software Listing: Visual Studio Code

Software Listing: VLC Player

Software Listing: Zoom Meeting

Software Listing: Zotero

T

Technical Assistance

Technical Business Solution Intake Request

Tool Support

Transfer Ticket From College of Visual & Performing Arts (CVPA)

Transferred Ticket

U

UL 2400 Service Request

University Life Service Request

University Registrar Data Request

V

Virtual Computing Services

W

Walk-In Support Request

Web Applications Development & Support

Web Hosting & Support

Web Services

Webconferencing Tools & Support