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Service Availability
Services are available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m. if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.
Residence Halls
Boldyn Networks is Mason's service provider for wired, Wi-Fi, and cable access in the Residence Halls. Please see https://gmu.hed.boldyn.com/ for set-up information and to get support.
Beware of Phishing
Never give out your Patriot Pass Password or other personal information via email. Mason will never ask for personal information over email. If you receive a suspicious email, delete it. If you aren't sure, contact ITS Support at 703-993-8870 or use Live Chat so it can be assessed.