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Services or Offerings?
3rd Party Maintenance Notification
  1. Services
  2. Information Technology Services
  3. Professional Services
This service allows non-ITS departments to have a 3rd Party Vendor maintenance added to the ITS Maintenance calendar.
Account Closures
  1. Services
  2. Information Technology Services
  3. Accounts & Access
Request an account to be closed or report an account has been closed incorrectly.
AD Service Account Request
  1. Services
  2. Information Technology Services
  3. Accounts & Access
Allowlist Request
  1. Services
  2. Information Technology Services
  3. Information Security
This service is used to request a URL be added to the Cisco Umbrella Service or the Mason Email Mason's antivirus and antispam protection systems or request the External Email Notification Banner be removed from emails being sent from an application to Mason emails.
Anti-Spam (Iron Port)
  1. Services
  2. Information Technology Services
  3. Communications & Collaboration
Application Support
  1. Services
  2. Departmental Catalogs
  3. Office of Institutional Effectiveness and Planning
Archer
  1. Services
  2. Information Technology Services
  3. Accounts & Access
Architectural Standards Review Board
  1. Services
  2. Information Technology Services
  3. Professional Services
The Architectural Standards Review Board (ASRB) is responsible for reviewing, verifying compliance, and providing recommendations for new and upgrade software and hardware procurement projects.
Authentication Services
  1. Services
  2. Information Technology Services
  3. Accounts & Access
Authorization to Store Highly Sensitive Data (HSD)
  1. Services
  2. Information Technology Services
  3. Information Security
Some university processes or departmental business may require working with Highly Sensitive Data (HSD). In such cases, authorization is required to ensure this data is used in compliance with university, state, and federal standards and stored properly and securely.
Banner
  1. Services
  2. Information Technology Services
  3. University Applications
Banner is a closed system and an administrative interface that allows authorized users with legitimate needs to perform administrative duties within major functional areas. Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts.
Business Intelligence Services
  1. Services
  2. Information Technology Services
  3. University Applications
To provide the Mason community with the best data and reporting experience, the BIS Group is also responsible for implementing and maintaining the university-wide web-based Business Intelligence reporting tool such as MicroStrategy.
Cable Television
  1. Services
  2. Information Technology Services
  3. Network & Internet Services
Mason offers Cable Television Service for campus buildings and residence halls.
Center for Internet Security (CIS) Tools
  1. Services
  2. Information Technology Services
  3. Information Security
Mason is a member of the Center for Internet Security (CIS) through the IT Security Office (ITSO). Once registered with CIS, Mason systems administrators have access to the CIS Benchmark Tools and member materials.
Certificate Services
  1. Services
  2. Information Technology Services
  3. Network & Internet Services
Secure Sockets Layer (SSL) certificates secure communications between a website, host, or server, and end users.