Salesforce Support

Tags crm

Salesforce is one of Mason’s customer relationship management (CRM) platforms that is used to manage the student experience at both the undergraduate and graduate levels.

Enterprise Applications (EA) assists units with their Salesforce operations, administration, governance, configurations, and integration, as well as providing technical support for developing integrated interfaces as needed.

How We Can Help

For assistance with any of the following, select the Request Help button.

  • User Access (Faculty & Staff)
  • Support (Faculty & Staff)

Note: Access to Salesforce is managed by the Salesforce Center of Excellence. Submission of this form does not guarantee Salesforce access.

 
Request Help

Details

Service ID: 419
Created
Mon 4/29/24 1:43 PM
Modified
Wed 5/29/24 2:12 PM
ITS Support Center
Hours of Operation:
Monday –Thursday: 8 a.m. – 9 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: 1 p.m. – 9 p.m.

Walk-in Assistance
Innovation 226
Hours: Mo -Th 8:30 a.m. - 7 p.m.

(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
Phone: 703-993-8870
Email: support@gmu.edu