Webconferencing tools are available for use in classes and meetings.
How We Can Help
For assistance with any of the following, select the Request Help button.
- Microsoft Teams (MS Teams) (Students, Faculty & Staff)
- Zoom (Students, Faculty & Staff)
Webconferencing Tools Information
Additional Information
Join the Collaboration Collective
The Collaboration Collective is a team for Mason's collaboration technology users to communicate with their peers and discuss new features, best practices, and other topics of interest pertaining to the following ITS-supported collaboration tools: Microsoft Teams, Zoom, and Class Collaborate (formerly Blackboard Collaborate Ultra). This is not intended to replace submitting an issue via the ITS Support Center. The Collaboration Collective is moderated by members of the Mason community and members of ITS.
Submit an ITS support request if:
- It is something that requires an urgent/timely ITS response
- You are requesting information or troubleshooting assistance
Post in one of the channels if:
- You would like to share a use case or feature you’ve found helpful
- You would like to test out a new feature with your peers
- You would like to know how your peers are using the tools
To become a member of the Collaboration Collective, log in to MS Teams, click Join or create a Team, and then search for Collaboration Collective or use Join a team with a code (code: pifyqb4).