Software Information

IMPORTANT

To request software for use in a Classroom, please refer to Classroom Software. For other software, please use the product specific buttons on the right side of this page. If the software you are looking for is not present, please use the Software Assistance form.

Please note that Mason-owned machines that are enrolled in Jamf Pro (Mason Self Service for Mac) or SCCM (Software Center for PC) have access to download approved software available on demand. Please check the software available in these applications prior to submitting a Software Assistance form. Note: Devices must be connected to MESA either by being on the Mason campus network or logging in through VPN.

ITS supports a variety of public domain and site-licensed software for the Mason Community. Individual departments purchase and administer the distribution of other licenses. ITS provides the following:

  • Assist with software configuration
  • Ensure compliance with applicable policies, regulations, and laws
  • Realize potential cost savings
  • Facilitate and expedite the procurement process with existing vendors

Software Offerings

 Software by Title

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | #

A

Acrobat Reader DC (Adobe)

Acrobat (Adobe)

ArcGIS (Esri)

Audition (Adobe)

Autodesk Educational License Products (Autodesk)

B

Bookings (Microsoft)

Bridge (Adobe)

C

Calendar (Microsoft)

Camtasia (TechSmith)

Capture (Kaltura)

Character Animator (Adobe)

Chrome (Google)

Cisco AnyConnect Secure Mobility Client (Cisco)

Citrix Workspace App

Creative Cloud (Adobe)

D

Deep Freeze (Faronics)

Delve (Microsoft)

Dimension (Adobe)

DocuSign eSignature (DocuSign)

Dreamweaver (Adobe)

E

Excel (Microsoft)

F

FileZilla (FileZilla Project)

Firefox (Mozilla)

Forms (Microsoft)

Fresco (Adobe)

G

GIMP (GIMP)

H

I

Illustrator (Adobe)

InCopy (Adobe)

InDesign (Adobe)

Ink2Go (EyePower Games Private)

Insight (Faronics)

J

jGRASP (Auburn University)

JMP Pro (SAS Institute)

K

Kaizala (Microsoft)

L

LabStats Cloud Client (LabStats)

Lightroom (Adobe)

Lightroom Classic (Adobe)

Lists (Microsoft)

Lockdown Browser (Respondus)

M

Mathematica (Wolfram)

Matlab (The MathWorks)

Media Encoder (Adobe)

Microsoft 365 Apps for Enterprise

* support varies by app

Microsoft Teams

N

Notepad++ (Notepad++)

O

OneDrive (Microsoft)

OneNote (Microsoft)

OneNote Class Notebook (Microsoft)

OneNote Staff Notebook (Microsoft)

Outlook (Microsoft)

P

People (Microsoft)

Photoshop (Adobe)

Photoshop Express (Adobe)

Planner (Microsoft)

Poll Everywhere

Power Apps (Microsoft)

Power Automate (Microsoft)

Power BI (Microsoft)

PowerPoint (Microsoft)

Premiere Pro (Adobe)

Premiere Rush (Adobe)

Project (Microsoft)

PuTTy (PuTTy)

Python (Python Software Foundation)

Q

Qualtrics (Qualtrics)

R

R (R-Project)

R Studio (RStudio PBC)

Respondus 4.0 (Respondus)

S

SAS (SAS Institute)

SSnagit (TechSmith)

SPSS (IBM)

STATA (StataCorp)

Stellarium (Stellarium)

Stream (Microsoft)

Substance 3D Stager (Adobe)

Substance 3D Designer (Adobe)

Substance 3D Painter (Adobe)

Substance 3D Sampler (Adobe)

Sway (Microsoft)

T

To Do (Microsoft)

U

UXP Developer Tools (Adobe)

V

Visio (Microsoft)

Visual Studio Code (Microsoft)

VLC Player (VideoLAN)

W

Whiteboard (Microsoft)

Word (Microsoft)

X

XD (Adobe)

Y

Yammer (Microsoft)

Z

Zoom Meeting (Zoom)

Zotero (Corp. for Digital Scholarship)

#

.Net Framework (Microsoft)

7-Zip (7-Zip)

 Software by Vendor

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | #

A

Adobe

Acrobat Reader DC (Adobe)

Acrobat (Adobe)

Audition (Adobe)

Bridge (Adobe)

Character Animator (Adobe)

Creative Cloud (Adobe)

Dimension (Adobe)

Dreamweaver (Adobe)

Fresco (Adobe)

Illustrator (Adobe)

InCopy (Adobe)

InDesign (Adobe)

Lightroom (Adobe)

Lightroom Classic (Adobe)

Media Encoder (Adobe)

Photoshop (Adobe)

Photoshop Express (Adobe)

Premiere Pro (Adobe)

Premiere Rush (Adobe)

Substance 3D Stager (Adobe)

Substance 3D Designer (Adobe)

Substance 3D Painter (Adobe)

Substance 3D Sampler (Adobe)

UXP Developer Tools (Adobe)

XD (Adobe)

Auburn University

jGRASP (Auburn University)

Autodesk

Autodesk Educational License Products (Autodesk)

B

 

C

Cisco

Cisco AnyConnect Secure Mobility Client (Cisco)

Corp. for Digital Scholarship

Zotero (Corp. for Digital Scholarship)

Citrix

Citrix Workspace App

D

DocuSign

DocuSign eSignature (DocuSign)

E

Esri

ArcGIS (Esri)

EyePower Games Private

Ink2Go (EyePower Games Private)

F

Faronics

Deep Freeze (Faronics)

Insight (Faronics)

Filezilla

FileZilla (FileZilla Project)

G

GIMP

GIMP (GIMP)

Google

Chrome (Google)

H

 

I

IBM

SPSS (IBM)

J

 

K

Kaltura

Capture (Kaltura)

L

LabStats

LabStats Cloud Client (LabStats)

M

Mathworks

Matlab (The MathWorks)

Microsoft

Bookings (Microsoft)

Calendar (Microsoft)

Delve (Microsoft)

Excel (Microsoft)

Forms (Microsoft)

Microsoft (cont.)

Kaizala (Microsoft)

Lists (Microsoft)

Microsoft 365 Apps for Enterprise *

* support varies by app

Microsoft Teams

OneDrive (Microsoft)

OneNote (Microsoft)

OneNote Class Notebook (Microsoft)

OneNote Staff Notebook (Microsoft)

Outlook (Microsoft)

People (Microsoft)

Planner (Microsoft)

Power Apps (Microsoft)

Power Automate (Microsoft)

Power BI (Microsoft)

PowerPoint (Microsoft)

Project (Microsoft)

Stream (Microsoft)

Sway (Microsoft)

To Do (Microsoft)

Visio (Microsoft)

Visual Studio Code (Microsoft)

Whiteboard (Microsoft)

Word (Microsoft)

Yammer (Microsoft)

.Net Framework (Microsoft)

Mozilla

Firefox (Mozilla)

N

Notepad++

Notepad++ (Notepad++) 

O

 

P

Poll Everywhere

PuTTy

PuTTy (PuTTy)

Python Software Foundation

Python (Python Software Foundation)

Q

Qualtrics (Qualtrics)

R

R-Project

R (R-Project)

R Studio PBC

R Studio (RStudio PBC)

Respondus

Lockdown Browser (Respondus) 

Respondus 4.0 (Respondus)

S

SAS Institute

JMP Pro (SAS Institute)

SAS (SAS Institute)

STATA Corp

STATA (StataCorp)

Stellarium

Stellarium (Stellarium)

T

TechSmith

Camtasia (TechSmith) 

Snagit (TechSmith)

U

V

VideoLAN

VLC Player (VideoLAN)

W

Wolfram

Mathematica (Wolfram)

X

 

Y

 

Z

Zoom

Zoom Meeting (Zoom)

#

7-Zip

7-Zip (7-Zip)

Support Levels

ITS offers the following three levels of software support:

... (READ MORE)

Level 1: Full Support

These software applications are fully supported by ITS. Supported applications have few or no known incompatibilities with Mason’s computing environment. Efforts will be made by ITS to find a solution to problems within applications. This may include remote help for support or additional assistance from the vendor. ITS staff receives training in these applications as appropriate.

Level 2: Limited Support

ITS may provide these software applications via Software Center, JAMF, or other endpoint management systems. ITS staff may assist users in installing the application for supported operating systems. ITS staff have not necessarily received training on the application and do not support the functional operation of the application but will refer users to self-support sites, Mason instructors, vendors, or departmental support when known.

Level 3: No ITS Support or Restricted Use

These software applications may be present in the Mason Community but for problems related to use, ITS staff will refer users to online support sites, vendors, or departmental IT support. These may include titles purchased by a specific college, department, or research group and access to the installation media for these titles may be limited to non-ITS personnel who can facilitate the installation process for you.

Additional Information

Technology Labs

Mason has both virtual and physical lab spaces on several campuses for students to use. Hours of Operation and information about labs and lab services are available on the technology lab service pages.

Software Installation in Classroom/Lab

ITS manages and maintains the equipment and software in university classrooms and labs. If you would like to request the installation of specialized software on a classroom lectern, student classroom computer, or open computer lab, a software request must be submitted.

 Classroom Software

 
Software Assistance Adobe Camtasia DocuSign Microsoft 365 Microsoft Project Poll Everywhere Qualtrics Snagit SPSS Zoom

Details

Service ID: 403
Created
Thu 4/4/24 8:50 AM
Modified
Fri 6/28/24 1:55 PM
ITS Support Center
Hours of Operation:
Monday –Thursday: 8 a.m. – 9 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: 1 p.m. – 9 p.m.

Walk-in Assistance
Innovation 226
Hours: Mo -Th 8:30 a.m. - 7 p.m.

(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
Phone: 703-993-8870
Email: support@gmu.edu