DocuSign is an electronic signature and routed online form workflow solution. DocuSign tries to replicate the experience of routing and signing paper documents.
Key Features
With DocuSign, you can send online documents to people who need to sign them, and then collect and manage those signatures. This service can:
- Can help you securely obtain and provide authenticated digital signatures on Mason-related documents.
- eSignature service provides Mason users an account linked to their NetID@gmu.edu email address.
- 100% legally binding and provides full document encryption, a tamper-proof audit trail, and redundant and geo-dispersed data centers.
- Is fully compliant with the ESIGN Act. For details see DocuSign’s security.
Envelopes
In DocuSign, an envelope is a container for documents that you send to a recipient to sign. An envelope can have one document or many documents. The envelope holds data on the documents to be signed, the signers and other recipients, and the places where signers will sign the documents.
Envelopes have statuses (i.e. sent, delivered, completed, voided) and also contain information about the sender and timestamps that indicate the progress of the delivery procedure. When an envelope is completed the DocuSign platform automatically generates a Certificate of Completion which details the full audit history of the transaction.
Regardless of how many documents, fields, and signers a given envelope contains, it still counts only once towards your eSignature plan’s envelope allowance once it is sent out to be signed.
Mason DocuSign Accounts & Email Addresses
Due to Mason’s Single Sign-On process, all DocuSign accounts are created using your NetID@gmu.edu. This means that if you want to send a DocuSign document to another user and have it appear in their GMU DocuSign account, you will need to use their netID@gmu.edu. This may be found by looking an individual up in People Finder.
Support
ITS Support
Training and support provided by ITS are limited to account access questions. If you are experiencing an account access issue, please select the DocuSign Help button or contact the ITS Support Center.
DocuSign Support
DocuSign support is provided by DocuSign for Senders or Signers. Tamper-proof audit trail, redundant and geo-dispersed data centers, and is fully compliant with the ESIGN Act. For details see DocuSign security.