The ITS Business Analysts team will help faculty and staff prior to the purchase of software or hardware to navigate the Intake Process in order to comply with the following policies and not adversely impact user experience:
- data storage and management
- security
- procurement
ITS offers consultation services, which include:
- Ensure compliance with applicable policies, regulations, and laws
- Realize potential cost savings
- Facilitate and expedite the procurement process with existing vendors
Note: If you aren't sure what technology is needed to address your issue/problem, submit a Technical Business Solution request. If you know what you want to purchase or plan to access highly sensitive data, submit a request via the Architectural Standards Review Board service.
How We Can Help
To start the process, you will need the following information:
- Description of the current state
- What issues (pain points) will the solution address
- What regulations and/or compliance issues will the solution address
- Who is the audience
- The ideal future state of your requested solution
- Requested due date
Note: Significant architectural changes to software, such as moving the software to a cloud-based solution, may require additional input.
Technical Business Solution Intake Process