Human Resources Technology Services

Human Resources Technology Services works with Banner to provide information and allow for reporting if issues with HR Data. This information is only provided to requestors internal to Mason. 

How We Can Help

For assistance with any of the following, select the Request Assistance button. (see Button Help for how to name buttons)

  • Reporting an issue with the system (Faculty & Staff)
  • Requesting Banner HR Access (Faculty & Staff)​​​​​​​
  • Requesting specific data downloads/uploads (Faculty & Staff)

 Human Resources Technology Services Assistance

For assistance with any of the following, select the Request Information button.

  • Access to robust data to help gather content for your request (Faculty &Staff)​​​​​​​
  • Answer unit business questions (Faculty &Staff)​​​​​​​
  • Requesting reports/data to help support your unit (Faculty &Staff)

 Human Resources Technology Information Requests

Additional Information

Training

Please note that student data is covered by FERPA regulations. This includes Graduate Assistants, Student Wages, and Work Study employees. Requestor’s FERPA training status will be confirmed on MasonLEAPS before HRTS will fulfill any request for student data.

 
Request Assistance Request Information

Details

Service ID: 501
Created
Fri 6/7/24 10:02 AM
Modified
Fri 6/7/24 11:13 AM
ITS Support Center
Hours of Operation:
Monday –Thursday: 8 a.m. – 9 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: 1 p.m. – 9 p.m.

Walk-in Assistance
Innovation 226
Hours: Mo -Th 8:30 a.m. - 7 p.m.

(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
Phone: 703-993-8870
Email: support@gmu.edu