Data Jack

IMPORTANT

There is no charge for jack activation and assessment services or for network access, but monthly charges apply to all telephone services. If the installation of a new jack is required, the installation charge and any monthly recurring charges such as Phone or Cable TV costs will be billed to the requesting department.

How We Can Help

Data Jack Support

For assistance with the following, select the Request Help button.

  • Jack Activation (Faculty & Staff)
  • Jack Repair (Student, Faculty & Staff)

Data Jack Support

Network Cable Assessment

Mason allows for departments to request jack installation for Cable TV and Data/Phone jacks. For assistance with Network Cable Assessment select the Request Assessment button.

  • Network Cable Assessment (Faculty & Staff)

Network Cable Assessment

 

 
Request Help Request Assessment

Details

Service ID: 425
Created
Tue 4/30/24 12:19 PM
Modified
Tue 5/28/24 12:43 PM
ITS Support Center
Hours of Operation:
Monday –Thursday: 8 a.m. – 9 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: 1 p.m. – 9 p.m.

Walk-in Assistance
Innovation 226
Hours: Mo -Th 8:30 a.m. - 7 p.m.

(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
Phone: 703-993-8870
Email: support@gmu.edu

Service Offerings (2)

Data Jack Support
Mason provides access to the wired network and telephone service via data jacks that are located in university buildings. Not all jacks are activated at all times. The Telecom Coordinator for your department may request this service by submitting a request.
Network Cable Assessment
Prior to activation, an ITS technician will evaluate the condition of the designated network and telephone jacks to ensure that they are in proper working order.