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Endpoint management services offer tools to remotely support and manage devices in the Mason environment. This includes all non-departmental classrooms and labs.
How We Can Help
For assistance with any of the following, select the Request Help button.
- Remote Support (BeyondTrust) (Faculty & Staff)
- Mac Managed Systems (Faculty & Staff)
- Windows Managed Systems (MECM/Intune) (Faculty & Staff)
Endpoint Management Services Support
Enterprise Endpoint Encryption
Mason Managed Enrollment
Only Mason-owned devices can be enrolled.
Windows Enrollment
To enroll a Windows computer select the Enroll Computer button.
Information about accessing Software Center (Windows environment managed by SCCM).
Mac Enrollment
To enroll a Mac computer go to the Knowledge Base Article: How to Enroll in Jamf Pro.
Information about accessing Mason Self Service (Apple environment managed by Jamf).
To enroll a Mac click on the Enroll Computer butto.
Additional Information
Classroom Software Request
ITS manages and maintains the equipment and software in university classrooms and labs.
Classroom Software