Services A-Z (191)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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3rd Party Maintenance Notification

3rd Party Maintenance Notification (Prod)

A

Access & Accounts

Access & Accounts (BSA)

Account Closure Process

AD Service Account Request

Add URL to Mason Allowlist

Admin Applications Request

Adobe Software Request

After Action Reports

Analog/Digital Voice Services

Application Support

Application Support

Application Support (BSA)

Architectural Standards Review Board

Authentication Services

Authorization to Store Highly Sensitive Data

Automated Call Distribution (ACD)

B

Banner - ePrint

Blackboard

Blackboard Course Access Elevation

C

Cellular Services

Certificate Request

Chart of Accounts

Cisco Umbrella Allowlist Request

Cisco Umbrella Incident

Citrix Virtual Lab Issue

Class for Zoom

Classroom: Software Install

Classroom: Support & Training

College of Public Health (COPH/CHHS)

Compliance Request

Computer Hardware Installation

Consultation Request

Crowdstrike Installation

CUI Add/Remove User

CUI Allowlist Violation

CUI Baseline Image Creation/Update

CUI Data Ingest Request

CUI Project Decommissioning

CVPA Technical Assistance

D

Data Center Colocation

Data Removal Request

Data Reporting & Analytics

Data Request

Database Requests

Departmental Shared Storage

Desktop Consultation

Desktop Software Installation

Device/Hardware Incident

Devices

Devices (BSA)

Display Name Change

Document Signing Consultation

DocuSign Services

Domain Name System Request

E

EASD Dynamic Forms Related Requests

EASD Request for Service

Electronic Classroom Issue

Ellucian Workflow Request

Email Monitor for Certificate Renewal

Email Monitor for NSENG

Email Monitor for Virtual Events

Email Monitor Form erphelp

Email Monitor Service

Endpoint Management Services

Endpoint Security Configuration

Enrollment Management Data Group Request

Equipment Request

Equipment Request (BSA)

Ethos Integration Account Request

F

FS: Accounts Payable

FS: Automation Request

FS: Citizen Developer Membership

FS: Communications & Training

FS: eCommerce Issues

FS: Financial Reporting

FS: General Accounting

FS: International Tax

FS: Operations CoE

FS: Payroll

FS: Programs & Projects

FS: Purchasing

FS: Student Accounts

FS: Treasury

G

Gartner Tech Portal Access Request

Generic Calendar

Generic Email

Generic Email - Modify

Generic Email - New Account Request

GMU Conference Bridge

H

High Performance VM Request

Human Resources Technology Services Assistance

Human Resources Technology Services Information Requests

I

ICT Accessibility Assessment of Risk

Install Other Device

Install Phone (Move)

Install Windows/Mac Operating System

Intune

IPAM Account Request

IT Security Consultation

IT Security Training

ITS Alert Request

ITSO Exceptions (Duo)

J

Jack Activation

L

Learning Space Design Assessment

Link Shortener

LISTSERV

Live Chat Message

M

Mac OS Upgrade Assistance

Mark Communication Lines

Mason Data Request

Mason Korea IT Support

Mason Managed Enrollment

Microsoft Defender

Microsoft Project Pro Install

MicroStrategy Report

Mobile Device Setup

MS Teams Softphone/Calling Plan

MyHub (AvePoint)

myMason New Organization

myMason: External Account Creation

N

NetID Name Change Request

Network Cable Assessment

Network Consultation

New Computer Quote

New Computer/Device Installation

New Splunk Log Sources

New Wiki (PB works Wiki)

O

OIEP IT Support Internal

Oracle Report Issue

Outage Report

P

Patriot Virtual Computing Access Request

Patriot Virtual Computing Feature Request

Patriot Virtual Computing Incident

Phone Pilot

Phone Removal

Poll Everywhere

Portfolio and Project Management Access

Problem Management

Project Request Intake

Q

Qualtrics: Change Division Admin Request

Qualtrics: Move from Mason Remote to Enterprise

Qualtrics: New Division

Qualtrics: Non-Mason Qualtrics Move to GMU.Qualtrics

Qualtrics: Transfer User Between Divisions

R

Repair Computer

Reprocess Rejected Surveys

Request Computer/Device Relocation Services

Request Computer/Device Relocation Services (Forced Move)

Request for Globus Access for CUI

Request for Standard RFC Classification (Prod)

Request Help

Request Service on Mason-owned Computer

Request Support for Virtual Event

Research Administration Management Portal (RAMP) System

Research Computing Consultation

S

Safe Links & Safe Attachments

Salesforce Request

Security Incident

Server Account

Service Delivery Package

Splunk Account

Splunk Support

Surplus Request

T

Technical Assistance

Technical Business Solution Intake

Technology Investment Request

Techsmith Product License Consultation

Tool Support

Transfer Ticket From College of Visual & Performing Arts (CVPA)

Transfer Ticket From ITS Tickets

Transferred Ticket

U

ULDEI Service Request

University Life Service Request

University Registrar Data Request

V

Videoconference

VITA Conference Bridge

VM Resource Request

Voice Mail Message

Voice Programming (Move)

Voice Services

Vonage Contact Center (VCC)

W

Walk-In Support Request

Web Applications

Web Services

Windows 11 Distribution

Wireless Collaboration Device Configuration

Wordpress

Z

Zoom Conferencing

Zoom Email Monitor