My Recently Visited Services
ITS provides troubleshooting and customer assistance to authorized users of Patriot Web, including tech support, and access management.
The IT Security Office (ITSO) will assist faculty, staff, students, and alumni with containment, mitigation, and remediation of IT security incidents caused by: an attempted or actual unauthorized use, disclosure, modification, or destruction of information; interference with information technology operation; or a violation of campus policy, laws, or regulations.
The Patriot Pass credentials are used to access most Mason systems (e.g., Patriot Web, myMason) and are set when you activate your account. If your password is forgotten or expired, you can reset it on the Patriot Pass Password Management page. This site is also used to manage your Two-Factor Authentication (2FA) account methods.
Office 365, Mason’s email and calendar system, contains tools to support collaboration. This includes creating distribution lists for mass mailings, generic accounts for use by departments/clubs, and blocking unwanted messages (SPAM). In addition, you can request a change to how your name is displayed.
Request a server account or report an issue with a Hosted Server.
GIMP is a free and open-source raster graphics editor used for image retouching and editing, free-form drawing, converting between different image formats, and more specialized tasks.
This service is used to request a URL be added to the Cisco Umbrella Service or the Mason Email Mason's antivirus and antispam protection systems or request the External Email Notification Banner be removed from emails being sent from an application to Mason emails.
Endpoint management services offer tools (JAMF PRo, BeyondTrust, SCCM, and Intune) to remotely support and manage devices in the Mason environment.
ITS supports a variety of public domain and site-licensed software to the Mason Community. View an A-Z listing of available here. You may also make requests for, or report issues with certain Software titles.
An implementation of SSH and Telnet for Windows and Unix platforms, along with an “xterm” terminal emulator.
Banner is a closed system and an administrative interface that allows authorized users with legitimate needs to perform administrative duties within major functional areas. Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts.
ITS uses TeamDynamix as the Information Technology Service Management (ITSM) Tool. This tool is used by several departments within the University and is free to those that would like to be added user base.
Computer labs offer the university community access to computing resources and a variety of software to support learning, teaching, and research. Labs have printers available through the pay-for-print (PFP) network. To reserve equipment and/or other lab resources, select Reserve Resources.
Telephone lines and voice mailboxes are provided for faculty, staff, departmental spaces, and student organizations. These services are in transition as we work towards retiring the Avaya system and implementing the new Vonage system. For project updates, visit the Telecom System Replacement Roadmap
The Architectural Standards Review Board (ASRB) is responsible for reviewing, verifying compliance, and providing recommendations for new and upgrade software and hardware procurement projects.
Microsoft allows George Mason University to provide the latest version of Microsoft Office, Microsoft 365 Apps for Enterprise, and other Microsoft products at no cost. Access is tied to your Mason email address.
Mason offers free, secure, and reliable web hosting to individuals, departments, and organizations within the Mason community.
Mason offers several data storage solutions for your studies, research, and work.
Learning Space Design supports the design, engineering, and implementation of audio-visual technologies in spaces for teaching and learning on all campuses.
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.
Technology Support Services (TSS) provides full-service, technical desktop support to faculty and staff for Mason-owned and -managed devices.
Salesforce is one of Mason’s customer relationship management (CRM) platforms that is used to manage the student experience at both the undergraduate and graduate levels.