My Recently Visited Services

ITS provides troubleshooting and customer assistance to authorized users of Patriot Web, including tech support, and access management.


Telephone lines and voice mailboxes are provided for faculty, staff, departmental spaces, and student organizations. These services are in transition as we work towards retiring the Avaya system and implementing the new Vonage system. For project updates, visit the Telecom System Replacement Roadmap


Request an account to be closed or report an account has been closed incorrectly.


Virtual Computing Services includes Patriot Virtual Computing & Labs (PVCL).


This service contains different offerings that can be used to automate all or part of a document process.


The Patriot Pass credentials are used to access most Mason systems (e.g., Patriot Web, myMason) and are set when you activate your account. If your password is forgotten or expired, you can reset it on the Patriot Pass Password Management page. This site is also used to manage your Two-Factor Authentication (2FA) account methods.


Banner is a closed system and an administrative interface that allows authorized users with legitimate needs to perform administrative duties within major functional areas. Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts.


Active Directory (AD) is a directory service developed by Microsoft. It acts as a central database for managing users, computers, and other network resources, enabling centralized authentication, authorization, and access control within an organization's network.


Gartner is a leading information technology firm that provides research and analysis services to inform and support decision-making in higher education and other industry sectors.


Office 365, Mason’s email and calendar system, contains tools to support collaboration. This includes creating distribution lists for mass mailings, generic accounts for use by departments/clubs, and blocking unwanted messages (SPAM). In addition, you can request a change to how your name is displayed.


The Business Intelligence Services team provides support for users of MicroStrategy, Mason’s enterprise business intelligence tool.


Endpoint management services offer tools (JAMF PRo, BeyondTrust, SCCM, and Intune) to remotely support and manage devices in the Mason environment.


An implementation of SSH and Telnet for Windows and Unix platforms, along with an “xterm” terminal emulator.


Qualtrics is a simple-to-use web-based survey tool to conduct survey research, evaluations, and other data collection activities. Anyone (with no experience) can use this research suite to build surveys, send surveys, and analyze responses.


ITS supports a variety of public domain and site-licensed software to the Mason Community. View an A-Z listing of available here. You may also make requests for, or report issues with certain Software titles.


Adobe empowers people to imagine, create, and bring any digital experience to life. Users choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.


Submit a request for assistance.


Microsoft allows George Mason University to provide the latest version of Microsoft Office, Microsoft 365 Apps for Enterprise, and other Microsoft products at no cost. Access is tied to your Mason email address.


Mason provides wired and wireless network access for faculty, staff, students, and guests in every campus facility.


Request a server account or report an issue with a Hosted Server.


By using the .NET Framework 4.5 together with the C#, Visual Basic, or F# programming language, you can write Windows apps.


Salesforce is one of Mason’s customer relationship management (CRM) platforms that is used to manage the student experience at both the undergraduate and graduate levels.


Webconferencing tools are available for use in classes and meetings.