My Recently Visited Services
ITS provides troubleshooting and customer assistance to authorized users of Patriot Web, including tech support, and access management.
Telephone lines and voice mailboxes are provided for faculty, staff, departmental spaces, and student organizations. These services are in transition as we work towards retiring the Avaya system and implementing the new Vonage system. For project updates, visit the Telecom System Replacement Roadmap
The Architectural Standards Review Board (ASRB) is responsible for reviewing, verifying compliance, and providing recommendations for new and upgrade software and hardware procurement projects.
Microsoft allows George Mason University to provide the latest version of Microsoft Office, Microsoft 365 Apps for Enterprise, and other Microsoft products at no cost. Access is tied to your Mason email address.
ITS supports a variety of public domain and site-licensed software to the Mason Community. View an A-Z listing of available here. You may also make requests for, or report issues with certain Software titles.
Mason offers free, secure, and reliable web hosting to individuals, departments, and organizations within the Mason community.
Mason offers several data storage solutions for your studies, research, and work.
The Patriot Pass credentials are used to access most Mason systems (e.g., Patriot Web, myMason) and are set when you activate your account. If your password is forgotten or expired, you can reset it on the Patriot Pass Password Management page. This site is also used to manage your Two-Factor Authentication (2FA) account methods.
Office 365, Mason’s email and calendar system, contains tools to support collaboration. This includes creating distribution lists for mass mailings, generic accounts for use by departments/clubs, and blocking unwanted messages (SPAM). In addition, you can request a change to how your name is displayed.
Learning Space Design supports the design, engineering, and implementation of audio-visual technologies in spaces for teaching and learning on all campuses.
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.
Technology Support Services (TSS) provides full-service, technical desktop support to faculty and staff for Mason-owned and -managed devices.
Salesforce is one of Mason’s customer relationship management (CRM) platforms that is used to manage the student experience at both the undergraduate and graduate levels.
Mason provides wired and wireless network access for faculty, staff, students, and guests in every campus facility.
Banner is a closed system and an administrative interface that allows authorized users with legitimate needs to perform administrative duties within major functional areas. Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts.
The Business Intelligence Services team provides support for users of MicroStrategy, Mason’s enterprise business intelligence tool.
The IT Security Office (ITSO) provides topic-specific presentations and training for IT security-related issues.
This service is used to update Mason applications such as Office 365 services after a legal name change.
Gartner is a leading information technology firm that provides research and analysis services to inform and support decision-making in higher education and other industry sectors.
Classroom Support provides assistance to faculty and staff for classroom facilities and computer classrooms.
ITS provides support for a variety of learning tools to enrich teaching and learning.
The IT Security Office (ITSO) will assist faculty, staff, students, and alumni with containment, mitigation, and remediation of IT security incidents caused by: an attempted or actual unauthorized use, disclosure, modification, or destruction of information; interference with information technology operation; or a violation of campus policy, laws, or regulations.