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ITS provides troubleshooting and customer assistance to authorized users of Patriot Web, including tech support, and access management.
The Patriot Pass credentials are used to access most Mason systems (e.g., Patriot Web, myMason) and are set when you activate your account. If your password is forgotten or expired, you can reset it on the Patriot Pass Password Management page. This site is also used to manage your Two-Factor Authentication (2FA) account methods.
Reference management software to manage bibliographic data and related research materials. It allows to collect, organize, cite, and share research.
Classroom Support provides assistance to faculty and staff for classroom facilities and computer classrooms.
Microsoft allows George Mason University to provide the latest version of Microsoft Office, Microsoft 365 Apps for Enterprise, and other Microsoft products at no cost. Access is tied to your Mason email address.
Mason provides wired and wireless network access for faculty, staff, students, and guests in every campus facility.
Mason offers free, secure, and reliable web hosting to individuals, departments, and organizations within the Mason community.
RAMP is an integrated research web-based system to support Mason’s growing research enterprise and research administration processes. This system reduces duplication of efforts and better supports faculty. It captures research-related data in one system improving reporting and data-driven decision-making. RAMP helps improve compliance with sponsor regulations and requirements through smartforms, streamlined workflows, and an automated notification system.
The Business Intelligence Services team provides support for users of MicroStrategy, Mason’s enterprise business intelligence tool.
Data Center Access Request is provided to members of ITS, users that departments have systems in the Data Center, or Consultant/Contractors working for ITS or other departments with equipment in the Data Center.
Salesforce is one of Mason’s customer relationship management (CRM) platforms that is used to manage the student experience at both the undergraduate and graduate levels.
Mason offers several data storage solutions for your studies, research, and work.
This service is used to request HR data for your department, request access to Banner, request upload/download of data, or report issues with Banner.
Wolfram Mathematica is a symbolic mathematical computation programming language used in math, computing, engineering, and other fields.
Office 365, Mason’s email and calendar system, contains tools to support collaboration. This includes creating distribution lists for mass mailings, generic accounts for use by departments/clubs, and blocking unwanted messages (SPAM). In addition, you can request a change to how your name is displayed.
Canvas, George Mason's Learning Management System, contains many tools to support teaching and learning. A number of third party tools are integrated into Canvas, such as Kaltura, Poll Everywhere, Turnitin, Honorlock.
Telephone lines and voice mailboxes are provided for faculty, staff, departmental spaces, and student organizations. These services are in transition as we work towards retiring the Avaya system and implementing the new Vonage system. For project updates, visit the Telecom System Replacement Roadmap
This service is used to request a URL be added to the Cisco Umbrella Service or the Mason Email Mason's antivirus and antispam protection systems or request the External Email Notification Banner be removed from emails being sent from an application to Mason emails.
The Architectural Standards Review Board (ASRB) is responsible for reviewing, verifying compliance, and providing recommendations for new and upgrade software and hardware procurement projects.
MATLAB, the language of technical computing, is a programming environment for algorithm development, data analysis, visualization, and numeric computation.
Computer labs offer the university community access to computing resources and a variety of software to support learning, teaching, and research. Labs have printers available through the pay-for-print (PFP) network. To reserve equipment and/or other lab resources, select Reserve Resources.
Endpoint management services offer tools (JAMF PRo, BeyondTrust, SCCM, and Intune) to remotely support and manage devices in the Mason environment.
The Portfolio and Project Management Office (PPMO) supports consistent portfolio and project management practices for Information Technology Services (ITS), enabling project leaders to successfully deliver their promised value to their customers. All current projects and requests in Mason’s Project Inventory are tracked and managed via a dashboard. The dashboard consists of multiple visualizations, each offering multiple options to sort and filter the information to see what is most relevant to you.