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ITS provides troubleshooting and customer assistance to authorized users of Patriot Web, including tech support, and access management.
The Patriot Pass credentials are used to access most Mason systems (e.g., Patriot Web, myMason) and are set when you activate your account. If your password is forgotten or expired, you can reset it on the Patriot Pass Password Management page. This site is also used to manage your Two-Factor Authentication (2FA) account methods.
Microsoft allows George Mason University to provide the latest version of Microsoft Office, Microsoft 365 Apps for Enterprise, and other Microsoft products at no cost. Access is tied to your Mason email address.
Gartner is a leading information technology firm that provides research and analysis services to inform and support decision-making in higher education and other industry sectors.
Office 365, Mason’s email and calendar system, contains tools to support collaboration. This includes creating distribution lists for mass mailings, generic accounts for use by departments/clubs, and blocking unwanted messages (SPAM). In addition, you can request a change to how your name is displayed.
Virtual Computing Services includes Patriot Virtual Computing & Labs (PVCL).
Salesforce is one of Mason’s customer relationship management (CRM) platforms that is used to manage the student experience at both the undergraduate and graduate levels.
Microsoft 365 (formerly Office 365) offers a host of applications for seamless collaboration, communication, and productivity.
Computer labs offer the university community access to computing resources and a variety of software to support learning, teaching, and research. Labs have printers available through the pay-for-print (PFP) network. To reserve equipment and/or other lab resources, select Reserve Resources.
Mason provides wired and wireless network access for faculty, staff, students, and guests in every campus facility.
Report a problem with a Point of Sale (POS) system or other Dining Technology device.
Wolfram Mathematica is a symbolic mathematical computation programming language used in math, computing, engineering, and other fields.
Canvas, George Mason's Learning Management System, contains many tools to support teaching and learning. A number of third party tools are integrated into Canvas, such as Kaltura, Poll Everywhere, Turnitin, Honorlock.
ITS supports a variety of public domain and site-licensed software to the Mason Community. View an A-Z listing of available here. You may also make requests for, or report issues with certain Software titles.
Classroom Support provides assistance to faculty and staff for classroom facilities and computer classrooms.
Webconferencing tools are available for use in classes and meetings.
Telephone lines and voice mailboxes are provided for faculty, staff, departmental spaces, and student organizations. These services are in transition as we work towards retiring the Avaya system and implementing the new Vonage system. For project updates, visit the Telecom System Replacement Roadmap
The Business Intelligence Services team provides support for users of MicroStrategy, Mason’s enterprise business intelligence tool.
Qualtrics, GMU.Qualtrics.com, is a web-based survey tool to conduct survey research, evaluations, and other data collection activities. The Mason community can use this research suite to build and send surveys then analyze and export responses—all from any online location, 24/7.
Reference management software to manage bibliographic data and related research materials. It allows to collect, organize, cite, and share research.
Makes it easy to create videos and other rich media, without specialized equipment. Kaltura Personal Capture for Education, part of the Kaltura Capture Suite, combines an intuitive interface with a user-centric experience and interactive viewing to enable easy personal video creation on campus, from the office, at home, or on-the-go.
Camtasia is a software suite, created and published by TechSmith, for creating video tutorials and presentations.