Popular Services
You will find shortcuts to popular services and information on this page.
ITS supports a variety of public domain and site-licensed software to the Mason Community. View an A-Z listing of available here. You may also make requests for, or report issues with certain Software titles.
Microsoft allows George Mason University to provide the latest version of Microsoft Office, Microsoft 365 Apps for Enterprise, and other Microsoft products at no cost. Access is tied to your Mason email address.
Office 365, Mason’s email and calendar system, contains tools to support collaboration. This includes creating distribution lists for mass mailings, generic accounts for use by departments/clubs, and blocking unwanted messages (SPAM). In addition, you can request a change to how your name is displayed.
Mason’s Learning Management Systems (LMS), contains many tools to support teaching and learning, as well as myMason for use by departments and organizations to stay connected and informed. Poll Everywhere and Honorlock are separate services available within the Blackboard environment. Mason is in the process of bringing Canvas as the new LMS.
Mason provides wired and wireless network access for faculty, staff, students, and guests in every campus facility.
Technology Support Services (TSS) provides full-service, technical desktop support to faculty and staff for Mason-owned and -managed devices.
Classroom Support provides assistance to faculty and staff for classroom facilities and computer classrooms.
Network Consultations include requests for a New Virtual Private Network (VPN), or other network changes.
Mason provides access to its network and telephone service via data jacks that are located in university buildings. Not all jacks are activated at all times.
Adobe Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX, and more.
Webconferencing tools are available for use in classes and meetings.
Endpoint management services offer tools (JAMF PRo, BeyondTrust, SCCM, and Intune) to remotely support and manage devices in the Mason environment.
Data Governance seeks to enhance data accessibility; eliminate inconsistencies in collection, processing, and reporting; emulate best practices in data management; create efficiencies by increasing consistency, coordinating analytical resources, and eliminating duplication of effort. ITS offers Data Governance services, including assistance with data quality issues.
Microsoft 365 (formerly Office 365) offers a host of applications for seamless collaboration, communication, and productivity.
ITS uses TeamDynamix as the Information Technology Service Management (ITSM) Tool. This tool is used by several departments within the University and is free to those that would like to be added user base.
The list of forms from the old catalog to new as well as the new Service Catalog (Categories, Services, Service Offerings, and Forms)
The Patriot Pass credentials are used to access most Mason systems (e.g., Patriot Web, myMason) and are set when you activate your account. If your password is forgotten or expired, you can reset it on the Patriot Pass Password Management page. This site is also used to manage your Two-Factor Authentication (2FA) account methods.
Banner is a closed system and an administrative interface that allows authorized users with legitimate needs to perform administrative duties within major functional areas. Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts.
Secure Sockets Layer (SSL) certificates secure communications between a website, host, or server, and end users.