Popular Services

ITS supports a variety of public domain and site-licensed software to the Mason Community. View an A-Z listing of available here. You may also make requests for, or report issues with certain Software titles.


Microsoft allows George Mason University to provide the latest version of Microsoft Office, Microsoft 365 Apps for Enterprise, and other Microsoft products at no cost. Access is tied to your Mason email address.


Office 365, Mason’s email and calendar system, contains tools to support collaboration. This includes creating distribution lists for mass mailings, generic accounts for use by departments/clubs, and blocking unwanted messages (SPAM). In addition, you can request a change to how your name is displayed.


Technology Support Services (TSS) provides full-service, technical desktop support to faculty and staff for Mason-owned and -managed devices.


Adobe Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX, and more.


Mason provides wired and wireless network access for faculty, staff, students, and guests in every campus facility.


Mason provides access to its network and telephone service via data jacks that are located in university buildings. Not all jacks are activated at all times.


Microsoft 365 (formerly Office 365) offers a host of applications for seamless collaboration, communication, and productivity.


This service is used to request HR data for your department, request access to Banner, request upload/download of data, or report issues with Banner.


Report issues or place a request for University Life owned equipment.


Mason offers free, secure, and reliable web hosting to individuals, departments, and organizations within the Mason community.


ITS uses TeamDynamix as the Information Technology Service Management (ITSM) Tool. This tool is used by several departments within the University and is free to those that would like to be added user base.


The Enterprise Data Integration Services (EDIS) Group offers systems integration and data exchange services.


Banner is a closed system and an administrative interface that allows authorized users with legitimate needs to perform administrative duties within major functional areas. Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts.


Finance Technology Services develops technical solutions and provides daily operational support within Banner Finance, Banner Student Accounts Receivable and interconnected systems for Fiscal Services departments including General Accounting, Student Accounts Receivable, Purchasing, Accounts Payable, and Travel, as well as partner administrative and academic units across George Mason.


Submit a request without having to use a Mason NetID.


Network Consultations include requests for a New Virtual Private Network (VPN), or other network changes.


Mason’s Learning Management Systems (LMS), contains many tools to support teaching and learning, as well as myMason for use by departments and organizations to stay connected and informed. Poll Everywhere and Honorlock are separate services available within the Blackboard environment. Mason is in the process of bringing Canvas as the new LMS.


Virtual Computing Services include Citrix Virtual Lab (CVL) and Patriot Virtual Computing (PVC).


The Architectural Standards Review Board (ASRB) is responsible for reviewing, verifying compliance, and providing recommendations for new and upgrade software and hardware procurement projects.