Popular Services

Submit a request without having to use a Mason NetID.


ITS supports a variety of public domain and site-licensed software to the Mason Community. View an A-Z listing of available here. You may also make requests for, or report issues with certain Software titles.


Office 365, Mason’s email and calendar system, contains tools to support collaboration. This includes creating distribution lists for mass mailings, generic accounts for use by departments/clubs, and blocking unwanted messages (SPAM). In addition, you can request a change to how your name is displayed.


Microsoft allows George Mason University to provide the latest version of Microsoft Office, Microsoft 365 Apps for Enterprise, and other Microsoft products at no cost. Access is tied to your Mason email address.


The Patriot Pass credentials are used to access most Mason systems (e.g., Patriot Web, myMason) and are set when you activate your account. If your password is forgotten or expired, you can reset it on the Patriot Pass Password Management page. This site is also used to manage your Two-Factor Authentication (2FA) account methods.


Mason provides wired and wireless network access for faculty, staff, students, and guests in every campus facility.


Adobe Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX, and more.


Technology Support Services (TSS) provides full-service, technical desktop support to faculty and staff for Mason-owned and -managed devices.


Virtual Computing Services includes Patriot Virtual Computing & Labs (PVCL).


Mason offers free, secure, and reliable web hosting to individuals, departments, and organizations within the Mason community.


Microsoft 365 (formerly Office 365) offers a host of applications for seamless collaboration, communication, and productivity.


This service contains different offerings that can be used to automate all or part of a document process.


Canvas, George Mason's Learning Management System, contains many tools to support teaching and learning. A number of third party tools are integrated into Canvas, such as Kaltura, Poll Everywhere, Turnitin, Honorlock.


Qualtrics, GMU.Qualtrics.com, is a web-based survey tool to conduct survey research, evaluations, and other data collection activities. The Mason community can use this research suite to build and send surveys then analyze and export responses—all from any online location, 24/7.


Webconferencing tools are available for use in classes and meetings.


Mason offers several data storage solutions for your studies, research, and work.


Endpoint management services offer tools (JAMF PRo, BeyondTrust, SCCM, and Intune) to remotely support and manage devices in the Mason environment.


This is a PDF Reader that allows users to view and print PDF documents.


Banner is a closed system and an administrative interface that allows authorized users with legitimate needs to perform administrative duties within major functional areas. Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts.


To provide the Mason community with the best data and reporting experience, the BIS Group is also responsible for implementing and maintaining the university-wide web-based Business Intelligence reporting tool such as MicroStrategy.


Classroom Support provides assistance to faculty and staff for classroom facilities and computer classrooms.


ITS provides troubleshooting and customer assistance to authorized users of Patriot Web, including tech support, and access management.


The Architectural Standards Review Board (ASRB) is responsible for reviewing, verifying compliance, and providing recommendations for new and upgrade software and hardware procurement projects.