Please contact the ITS Support Center for IT support or information. Live Chat is available when the ITS Support Center is open.
Innovation Hall, Room, 226 Live Chat 703-993-8870 support@gmu.edu To check on your tickets or approvals, select the My Tickets button. To request help select the Submit a Ticket button.
Apogee is Mason's service provider for wired, Wi-Fi, and cable access in the Residence Halls. Please see gmu.apogee.us for set-up information and to get support.
Please contact Classroom & Lab Technologies (CaLT) for assistance or to report an issue with classroom technology.
Van Metre Building, Room B117 703-993-8226
Horizon Hall, Room 1300 703-993-3456
Katherine G. Johnson Hall, Room 136 703-993-8499
Services are available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m. if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page