The ITS Service Catalog has been updated
Any bookmarks to old services or old forms will no longer work, please use the search below, or the ITS Service Catalog to find your service/form. If you selected "Add to Favorites" in the past, that form link may now bring up a generic form instead of the specific form if the service was updated, please verify the form using the new catalog prior to submitting.
Please contact ITS Support for 24/7 IT support or information.
703-993-8870 Live Chat Check on My Tickets. Need Help? Create a Ticket.
Apogee is Mason's service provider for wired, Wi-Fi, and cable access in the Residence Halls. Please see gmu.apogee.us for set-up information and to get support.
Please contact Classroom & Lab Technologies (CaLT) for assistance or to report an issue with classroom technology.
Van Metre Building, Room B117 703-993-8226
Horizon Hall, Room 1300 703-993-3456
Katherine G. Johnson Hall, Room 136 703-993-8499
Services are available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m. if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page