Submit a Ticket

How We Can Help

If you need to request assistance with a service in the catalog, you can submit a ticket to the ITS Support Center for review. We recommend submitting a ticket from the service's page, but if you are unsure which service to choose or have another general question, you can submit a generic ticket.

Once the ticket is received, we will follow up with you directly within one business day, or reassign it to the appropriate ITS team as necessary.

To submit a ticket request, select the Submit a Ticket button.

 
Submit a Ticket

Details

Service Offering Id: 37
Created
Thu 4/4/24 8:39 AM
Modified
Mon 8/19/24 12:43 PM
Classroom Support
Fairfax Campus
703–993–3456

Horizon Hall, Room 1300
Mason Square
703–993–8226
Van Metre Building, Room B117

Science and Technology Campus
703–993–8499
Katherine G. Johnson Hall, Room 136
ITS Support Center
Hours of Operation:
Monday –Thursday: 8 a.m. – 9 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: 1 p.m. – 9 p.m.

Walk-in Assistance
Innovation 226
Hours: Mo -Th 8:30 a.m. - 7 p.m.

(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
Phone: 703-993-8870
Email: support@gmu.edu