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GEORGE MASON UNIVERSITY
LIVE CHAT
REPORT AN IT SECURITY INCIDENT
REQUEST HELP
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How can ITS help you
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How can ITS help you
Make Request or Ask Question
Report an Issue or Problem
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G-Number
Please enter your G-Number if applicable
Mason Email Address
Please enter your Mason email address if applicable
Type of Issue
Password
Blackboard
Duo/2FA
Zoom
Office 365 Account
Repair Mason Owned Computer
Network Issue
Other, please explain
Email Issues
If you are reporting an issue with your Mason email address, please provide either a phone number or Non-Mason Email as your Contact method, not your Mason Email address.
Description
Describe your issue in detail.
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Location
Please enter the building and room number of your on campus location OR "remote" if not on campus.
Phone Number
Alternate Contact Method
If you have a preference such as first call phone number, then email, select "Other, please explain". A Non-Mason Email address may not be allowed based on the service.
Alternate Contact Method
Mason Email Address
Non-Mason Email Address
Other, please explain
Non-Mason Email Address
Other Contact Method
If "Non-Mason Email address" is not in the list above, it is not be allowed as a contact method based on the service. This field is to be used to specify contact methods, such as "call first, then email, do not leave voicemail."
Solution
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Mason Only
No
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code