Mason provides wired and wireless network access for faculty, staff, students, and guests in every campus facility.
Residence Halls Network
ResNet, provided by Apogee, is a new and improved wired and Wi-Fi system located in the residence halls (including some classrooms, offices, and other services located inside them). Both wired and wireless networks require authentication or device registration before network access is allowed.
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ResNet serves as an “at home” experience with high-speed internet and 24/7 support, allowing individuals to connect up to 15 devices – including phones, gaming devices, printers, Amazon Echo, and much more.
Non-resident faculty, staff, and students should connect to eduroam in Residence Halls.
To get connected, get answers to FAQs, or get support, see gmu.apogee.us.
Apogee Support at 844-459-7405 or text 84700.
Getting This Service
Go to gmu.apogee.us to reach the portal on your computer to sign in.
Mobile App
ResNet even offers a mobile app that provides users notifications on Wi-Fi outages and updates, as well as quick access to support.
Go to the Apple or Google store to download the app and type Apogee ResNet into the app search or scan the QR code below and go directly to the app store.
Once you have downloaded the app, select George Mason University, and sign in using your existing login.
Other Networks
The wired network is available at every active data jack in student rooms and public spaces in the residence halls. Connect to an active jack and open a web browser for captive portal authentication. Registered devices and those configured for 802.1x authentication will authenticate and access the wired network automatically.
The eduroam Wi-Fi network is also available throughout the residence halls.
Virtual Private Network (VPN)
A Virtual Private Network or VPN is a remote access service that creates a virtual connection between an internet user and a trusted network. A VPN is used to provide an additional layer of security for remote access or to provide a virtual presence on a network.
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Mason currently operates an enterprise VPN based on Cisco’s Adaptive Security Appliance (ASA). It offers both VPN functions, providing a virtual presence to the general university community and secure access for designated staff to access select administrative systems.
VPN service for virtual presence is available to all university students, faculty, and staff.
Getting This Service
This service is limited to users who have approval to access Mason’s online systems and services remotely.
To access the VPN on university-managed computers (MESA or Jamf Pro), you will need to use the Cisco Secure Client. The client is available on all university-managed computers in the Software Center (MESA) or in Mason Self Service (Jamf Pro).
If you are not using a university-managed computer, you will first need to download the Cisco Secure Client. Follow these instructions to ensure you have the Cisco Secure Client:
Once installed, enter your desired URL for your VPN group in the format “vpn.gmu.edu/”
Two-Factor Authentication
Mason uses Duo Security to deliver Two-Factor Authentication (2FA) when using your NetID and Patriot Pass Password to log in to Mason applications. Please see the Two-Factor (2FA) service page for more information, including how to get started with 2FA.
Mason Employees
If you do not know your specific VPN group or do not have one, you may enter “vpn.gmu.edu” and click Connect. Select “GENERAL” from the Group list and log in with your NetID and Patriot Pass Password. You will need to use Two-Factor Authentication (2FA).
Students
If you do not know your specific VPN group or do not have one, you may enter “vpn.gmu.edu” and click Connect. Select “STUDENT” from the Group list and log in with your NetID and Patriot Pass Password. You will need to use Two-Factor Authentication (2FA).
Special VPN Cases
In special cases, employees may require secure remote access to select administrative systems specific to their business unit or department. In this instance, employees should check with their technical point of contact for further details on VPN Groups. Non-employees requiring remote access must be sponsored by a Mason department or business unit and qualified by Human Resources. Upon qualification, accounts will be created for these individuals. Departments should engage their HR liaison to begin this process.
Wired & Wireless (Wi-Fi) Networks
Wired Network
To use the wired network, your device must have an Ethernet interface and must be able to connect to an active jack in your workspace. Please contact your department’s IT Director or Technical Point of Contact to help get connected to the correct network. Please contact your Telecom Coordinator if you need to request a jack installation or activation. There is no charge to use an existing, active jack for wired network access. There may be a charge for new jack installation and activation.
Wireless Network
To use Wi-Fi, your device must have a Wi-Fi interface and must be able to see Mason’s wireless networks. There is no charge to use the wireless network.
eduroam is the preferred wireless network.
Policy
All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing and ITS Information Technology Security Standard.
Faculty and Staff members must also adhere to University Policy Number 2202: Flexible Work.