Virtual Computing Services

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Virtual Computing Services

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For assistance with any of the following, select the Request Help button. 

  • Citrix Virtual Lab (Students, Faculty & Staff)
  • Patriot Virtual Computing (Faculty & Staff)

 Virtual Computing Services Help

 
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Details

Service ID: 417
Created
Mon 4/29/24 10:35 AM
Modified
Mon 6/10/24 11:12 AM
Availability
Weekly Restart Notice
This service has a weekly restart scheduled at 4 a.m. on Saturday. Users will be logged out of any active/open sessions during this time. The Patriot Virtual Desktop may retain preferences, such as bookmarks and desktop backgrounds; however, users are NOT encouraged to ‘save’ items to the Patriot Virtual Desktop. Instead, we recommend users save items to their OneDrive, which can be accessed from the Office 365 shortcut on the desktop. In addition, users should log out after each daily session to reduce the risk of losing data.
ITS Support Center
Hours of Operation:
Monday –Thursday: 8 a.m. – 9 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: 1 p.m. – 9 p.m.

Walk-in Assistance
Innovation 226
Hours: Mo -Th 8:30 a.m. - 7 p.m.

(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
Phone: 703-993-8870
Email: support@gmu.edu

Service Offerings (1)

Virtual Computing Services Help