Workflow Process Automation

Service Summary

Banner Workflow is an application that automates, simplifies, and directs the flow of Banner information and procedures across the university. It uses maps of business processes to speed completion of tasks while ensuring consistency and accuracy.

Ellucian Workflow is an application for designing and automating simple and complex workflows by creating programmable flow diagrams. It uses Ethos APIs to access and update Banner data. Customers with development knowledge are encouraged to collaborate and design and develop their department’s workflows in the test environment.

Getting This Service

Authorized employees are automatically added to Banner Workflow based on their job classification. Use this link to log in to Banner Workflow.

Employees who require access to Banner Workflow, but were not automatically enrolled, will need to complete a Banner Administrative Systems Account Request form.

Key Features

For assistance with any of the following, select the Workflow Help button.

  • Create workflow (Faculty & Staff)
  • Help with existing workflow (Faculty & Staff)
  • Move workflow to production (Faculty & Staff)
  • Add/Edit group (Faculty & Staff)
  • Other workflow requests (Faculty & Staff)

NOTE: Include the name of the workflow or group you need assistance with, and describe your request in detail. You may also upload full descriptions, work diagrams, etc.

Training

Training is available online from Ellucian, Process Maker, and ITS. If you would like training from ITS, select the Workflow Help button.

Policy

All users at George Mason University must adhere to the following policy:

 
Workflow Help

Details

Service Offering Id: 92
Created
Fri 5/3/24 1:33 PM
Modified
Fri 5/24/24 3:07 PM
ITS Support Center
Hours of Operation:
Monday –Thursday: 8 a.m. – 9 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: 1 p.m. – 9 p.m.

Walk-in Assistance
Innovation 226
Hours: Mo -Th 8:30 a.m. - 7 p.m.

(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
Phone: 703-993-8870
Email: support@gmu.edu