Admin/Generic Account

ITS provides generic email accounts. The name for a generic email account is not linked to an individual but is instead linked to a campus organization, club, or department. Only faculty or staff may request a generic account and in doing so, assume responsibility for its use.

Getting This Service

For assistance with the following, please select the Admin/Generic Help button:

  • New generic account
  • Change the sponsor or authorized users
  • Request account closure

Requests are processed within five business days.

Note: Generic accounts are authorized for email use only, and cannot be used to license software or access applications.

Password Assistance

Trouble signing in? The Patriot Password Management site is used to manage Admin/Generic Account passwords.

Admin/Generic Account Password Management

 
Admin/Generic Help

Details

Service Offering Id: 71
Created
Wed 5/1/24 10:33 AM
Modified
Fri 5/24/24 8:05 AM
ITS Support Center
Hours of Operation:
Monday –Thursday: 8 a.m. – 9 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: 1 p.m. – 9 p.m.

Walk-in Assistance
Innovation 226
Hours: Mo -Th 8:30 a.m. - 7 p.m.

(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
Phone: 703-993-8870
Email: support@gmu.edu