Hosted Linux & Windows Server Support

IMPORTANT

To request a new Hosted Linux or Windows server, submit a Technical Business Solution request. If you know what you want to purchase or plan to access highly sensitive data, submit a request via this service. The information below is what the service entails.

The state-of-the-art Data Center offers both physical and virtual server colocation services within a secure operating environment dedicated to system availability and uptime. Colocation services are available to the Mason research community and departments that require a secure and stable computing environment.

The Data Center is staffed 24/7/365. Access to this facility is restricted to authorized individuals.

Key Features

Server Security & Optimal Environment

  • The Data Center is physically monitored and controlled 24 hours a day, 7 days a week to ensure safety and reliability
  • Secure / Access Controlled Environment - restricted to authorized personnel only
  • Environmental monitoring and controls host a dust-free, temperature, dewpoint, and humidity-controlled server environment

Protection from Power Loss

  • State-of-the-art UPS systems provide continuous power in the event of a power interruption
  • The UPS systems support dual power hookup for equipment that uses multiple power inputs (redundant power)
  • In the event there is a power interruption, there is a generator that powers the Aquia Data Center

Policy

All users of the George Mason University network must adhere to the following policies:

Additionally, all customers are required to follow ITS policy, procedure, standard, or agreement that may be required to utilize the facilities and services of the Data Center, such as Service Level Agreements (SLAs).

Additional Information

Costs

Costs may be incurred for any special network service requirements, higher power requirements, or cost of an equipment rack (depending on current availability).

 

 
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Details

Service Offering Id: 64
Created
Tue 4/30/24 12:51 PM
Modified
Mon 8/26/24 11:04 AM
ITS Support Center
Hours of Operation:
Monday –Thursday: 8 a.m. – 9 p.m.
Friday: 8 a.m. – 5 p.m.
Saturday: Closed
Sunday: 1 p.m. – 9 p.m.

Walk-in Assistance
Innovation 226
Hours: Mo -Th 8:30 a.m. - 7 p.m.

(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
Phone: 703-993-8870
Email: support@gmu.edu