A feed entry for a ticket.
| Name | Type | Nullable? | Summary |
|---|---|---|---|
| NewStatusID | Int32 | This field is nullable. |
The ID of the new status for the ticket. Leave null or 0
to not change the status.
|
| CascadeStatus | Boolean | A field that can be passed into the update ticket API specifying whether it should cascade the status update. Defaults to false. | |
| Comments | String | The comments of the feed entry. | |
| Notify | String[] | This field is nullable. | The email addresses to notify associated with the feed entry. |
| IsPrivate | Boolean | The private status of the feed entry. | |
| IsRichHtml | Boolean | Indicates if the feed entry is rich-text or plain-text. | |
| IsCommunication | Boolean | This field is nullable. | Set the feed entry as a communications record |