Contents

Summary

A feed entry for a ticket.

Properties

Name Type Nullable? Summary
NewStatusID Int32 This field is nullable. The ID of the new status for the ticket. Leave null or 0 to not change the status.
CascadeStatus Boolean A field that can be passed into the update ticket API specifying whether it should cascade the status update. Defaults to false.
Comments String The comments of the feed entry.
Notify String[] This field is nullable. The email addresses to notify associated with the feed entry.
IsPrivate Boolean The private status of the feed entry.
IsRichHtml Boolean Indicates if the feed entry is rich-text or plain-text.
IsCommunication Boolean This field is nullable. Set the feed entry as a communications record