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Technical Assistance
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This form is for reporting issues reaching the Guardian website and other technical problems with the Guardian system, not for reporting a case. DO NOT include personal confidential data on this form. If you have Mason credentials, please click on the sign in button in the upper right corner to log into the ticketing system.
Contact Method
Please choose how we should contact you. If you have a preference such as first call phone number, then email, select "Other, please explain". A Non-Mason Email address may not be allowed based on the service.
Contact Method
Phone
Mason Email Address
Non-Mason Email Address
Other, please explain
Non-Mason Email Address
Phone Number
Other Contact Method
Please remember that this is for technical assistance ONLY. Do not include personal data such as a home address. The preferred contact methods are email or phone number.
Title
A short description to explain the nature of a ticket.
Type of Issue
Single Sign On
Incident Report not responding
Need assistance filling out Incident Report
Need assistance determing which Incident Report to use
Other, please describe
Clear
Report Type
Report Type
ADA
ATI
Equal Opportunity
Title IX
Reports
Accessability
Accommodations
Assistive Technology Referral
ATI - Training
ATI Consult
Captioning and Audio Description
Website/Software Tools Accessibility Review
Equal Opportunity Training and Education Request
Equal Opportunity, Equal Opportunity Report
Title IX - Report
Title IX - Training and Education
Clear
Description
Describe your technical issue in detail. Please do not provide any personal details or information regarding the content of reports you have submitted or intend to submit.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
Please attach a screen capture of the technical issue. DO NOT include personal confidential data on this form.
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Mason Only
No
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code