This form is for reporting issues reaching the Guardian website and other technical problems with the Guardian system, not for reporting a case. DO NOT include personal confidential data on this form. If you have Mason credentials, please click on the sign in button in the upper right corner to log into the ticketing system.

Contact Method
Please choose how we should contact you. If you have a preference such as first call phone number, then email, select "Other, please explain". A Non-Mason Email address may not be allowed based on the service.
Contact Method
Please remember that this is for technical assistance ONLY. Do not include personal data such as a home address. The preferred contact methods are email or phone number.
A short description to explain the nature of a ticket.
Report Type
Report Type
Describe your technical issue in detail. Please do not provide any personal details or information regarding the content of reports you have submitted or intend to submit.
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Please attach a screen capture of the technical issue. DO NOT include personal confidential data on this form.
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Mason Only
No

Other Fields

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